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If you received a letter from us indicating a balance due, it is either because we are unaware of third party coverage you may have or be entitled to or this is a balance after your third party claim was paid. The balance can be a result of your co-insurance responsibility, the claim could have been approved but applied to your annual deductible, it could have been for uncovered charges, treatment could have been for a pre-existing condition, or you may have failed to receive appropriate authorization from your insurance company. Your explanation of benefits should explain why a balance is due. If you still have questions regarding your balance, we suggest you call your insurance carrier. At RPM Inc. we realize that medical expenses are often unplanned and can impact a family’s monthly budget. We have established payment guidelines that we believe provide a fair and reasonable approach to account resolution. Contact your Account Representative to discuss a reasonable payment arrangement. For your convenience, we also offer automated pre-authorized check(s) drawn on your checking account. This will save you postage and your payment will be made automatically. Your account will be debited for the amount of the checks authorized. If you select this payment option, we will send you a letter confirming the amount authorized, frequency, and your checking account number.  If you would like to take advantage of this payment option, please click here Please understand that this is an attempt to collect a debt by a debt collector, and that any information we obtain will be used for the purpose of collecting this debt.

2800 S. River Road, Suite 450 Des Plaines, IL, 60018	Phone: 847-257-3000 Fax: 847-257-3300
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©2006 RPM INC.